Mazda Southern Africa

Mazdacare Extended Warranty Terms & Conditions

These terms and conditions will also incorporate, all the contents of your Policy, which you will be deemed to have read and understood.
It is agreed and declared that the Administrator, acting on behalf of the Insurer, will be released from all liability and obligations under your Policy if the terms and conditions of your Policy are not fully complied with.
All claims must be reported to the Administrator immediately. In the event of a breakdown after hours, over a weekend or a public holiday the claim must be reported to the Administrator on the next working day. Failure to do so may invalidate the claim.
All claims documentation must be received by the Administrator within 30 days of the date of completion of the repairs; otherwise they will not be accepted.
Your Policy is in addition to, and does not detract from, any contractual rights under Statute or Common Law.
You must take all reasonable steps to maintain your vehicle and keep it in a proper and efficient state of repair and in the event of any mechanical and/or electrical failure you must use all reasonable means to protect the vehicle from further loss or damage.
In no case whatsoever will the Administrator, acting on behalf of the Insurer, be liable to make any payment in respect of any mechanical and/or electrical failure after the expiration of 6 months from the occurrence of the mechanical and/or electrical failure.
It is your responsibility to ensure that, in the case of diesel vehicles, the diesel pump is calibrated as per Manufacturer’s specifications. A failure resulting from incorrect calibration will result in rejection of the claim.
All repairing invoices by the Authorised Mazda Dealer must be submitted to the Administrator and signed by you.