ROADSIDE ASSISTANCE
As a Mazda owner, you get complimentary roadside assistance. If you require help getting your car moving, or getting your car towed, please get in touch with us
WHAT IS MAZDA ROADSIDE ASSISTANCE?
Mazda Roadside Assistance provides 24/7 support to ensure you're never left stranded. With AA road patrols, yellow vans, and battery service vans available year-round, our primary goal is to get you back on the road quickly and safely. This valuable service is available only if your warranty is still valid, ensuring peace of mind whenever you drive. Please read Mazda terms and conditions for full details.
ROADSIDE ASSISTANCE SERVICES
Mazda Roadside Assistance provides a range of services to keep you moving:
- Change of a flat tyre
- Provision of up to 10 liters of fuel if you run out
- Jump-start service
- "Stand By You" assistance
- Tow truck services for mechanical and electrical breakdowns
Frequently Asked Questions
What happens if my car needs to be towed?
If your vehicle experiences a mechanical or electrical breakdown, Mazda Roadside Assistance offers tow truck services to get your car to a safe location or an Authorized Mazda Dealer for repairs.
Are these services available everywhere?
These services are available in major metropolitan areas to ensure you receive prompt and efficient help when needed. These areas include:
- Johannesburg
- Pretoria
- Cape Town
- Gqeberha
- East London
- Bloemfontein
- Mbombela
- Pietermaritzburg
- Durban
- Polokwane
Should the distance be greater than your Tow distance allowance per assistance, the additional kilometres travelled will be for your account.
Can I get help if I run out of fuel?
Yes, Mazda Roadside Assistance provides up to 10 liters of fuel if you run out.
What services are included in Mazda Roadside Assistance?
- Change of a flat tyre
- Provision of up to 10 liters of fuel if you run out
- Jump-start service
- Key lockout service
- Minor roadside running repairs, including:
- Electrical issues
- Coil and immobilizer problems
- Battery-related breakdowns
- "Stand By You" assistance
- Tow truck services for mechanical and electrical breakdowns
These services are available in major metropolitan areas, ensuring prompt and efficient help when you need it most.
MAZDA AFTERSALES PRODUCT OFFERING
WARRANTY
Mazda guarantees all mechanical & electrical parts on your Mazda. Extend your Warranty here to stay protected
SERVICE PLAN
Scheduled services are covered by Mazda while your Service Plan is in place, but can be extended up to 2 years
MAINTENANCE PLAN
Outside of scheduled services, the Mazda Maintenance Plan keeps you protected. Keep yours active for peace of mind